An experienced professional with diverse technical expertise. Leveraging interpersonal skills, the agile methodology, scrum framework, and Six Sigma fundamentals to engage with stakeholders as a liaison to technology.
Over 20 years of experience identifying, designing, implementing & supporting technology solutions to strategically improve operational capability, efficiency & quality for healthcare, technology, travel, insurance, finance, and banking industries.
Translating business needs and leveraging DMAIC fundamentals to identify & improve processes
Expertise in infrastructure and software deployments to securely and strategically release solutions
Relevant PDLC knowledge from enhancing customer experiences for a wide range of stakeholders
Specializing in SQL to produce business intelligence outputs and perform data analysis
Using agile methodologies and scrum framework to lead successful efforts as a project manager
Familiarity working alongside and leading operational teams while identifying best practice solutions
I've had the pleasure of working with Stephen, a true leader in the IT/IS space, who brings unmatched expertise and strategic insight to every project. He consistently delivers results through thoughtful planning, innovative thinking, and a strong focus on process and product improvement. His ability to build strong relationships and drive change across all levels of an organization is impressive. He's a solution oriented professional, bringing deep knowledge and calm confidence to even the most complex challenges.
Vice President of People Operations
Working with Stephen was an incredibly positive experience for me. Starting from the day I was hired, he was welcoming and supportive of me in my role as Director of Compliance, taking the time to understand our priorities and fostering strong collaboration between our departments. His leadership was both thoughtful and strategic - he brought clarity and confidence to every project. Beyond that, Stephen was simply a pleasure to work with - approachable, collaborative, and always willing to roll up his sleeves to get things done.
Director of Compliance
Reporting to Stephen after working with my previous two bosses reminded me of the story Goldilocks and the Three Bears - Instead of being completely hands-off or micro-managing, his management style was “just right.” He provided me with clear direction & support while giving me enough room to successfully perform my responsibilities. I felt comfortable escalating when needed and enjoyed the time we spent working together.
Director of Operations, Technology
Working together with Stephen was during a pivotal time in my career - he hired me as an entry-level developer. I became a lead developer, gained the skills to build & manage DevOps pipelines, and learned best practice SQL concepts all thanks to him continuously challenging & supporting me with new opportunities. After assigning tasks, he was always there to guide me & ensure the success of my efforts. As our team's project manager & scrum master, his attention to detail was unmatched, always adding clarity for everyone involved.
Lead Software Engineer
I had the pleasure of working with Stephen at Fair Trade Outsourcing. His technical expertise, ability to interpret & translate requirements, and problem-solving skills were outstanding. I was consistently impressed by his dedication and collaborative spirit. He brings great energy to any team and always delivers high-quality work.
Director of Client Success
I had an incredible experience acquiring a gaming computer for my son from Stephen. He crafted a high-performance rig tailored to my needs at an unbeatable price. His customer service was top-notch—friendly, transparent, and attentive throughout the process. What really stood out was the continued support he provided me three months after the purchase, providing excellent guidance, patiently explaining and teaching me about the system's features and maintenance.
Norristown High School Business Teacher